Operating model

Buyer brief to landed cargo.
Four movements.

Qualify the buyer brief, assemble origin supply, control the shipment, protect the margin. Every movement has named evidence and a documented rhythm — not slides and promises.

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The four movements

A spec becomes a lot.
A lot becomes a document file.

The execution model is simple and repeated. Each movement has an owner on our desk, a named evidence trail, and a rhythm the buyer can check against.

See the contracting detail
  1. 01

    Qualify the buyer brief

    Every trade begins with reading the buyer spec line-by-line. Destination, grade, tonnage, calendar, incoterms, and documentation posture are captured before sourcing begins — not after the price is out.

    • Buyer brief intake with full grade and destination specification
    • Commercial calendar mapped against origin harvest windows
    • Incoterm and payment mechanics agreed in writing
  2. 02

    Assemble origin supply

    Lots are pulled from pre-qualified cooperatives, licensed exporters, and qualified processors. Samples and grading evidence are reviewed against the buyer spec before a price goes out.

    • Licensed exporter and cooperative pre-qualification
    • Sample cutting, cupping, KOR, or oleoresin testing to spec
    • Forward cover modelled against origin currency and futures
  3. 03

    Control the shipment

    Independent surveyors supervise load. Phytosanitary, origin, fumigation, and quality certificates are prepared in parallel with the bill of lading — not as an afterthought at discharge.

    • SGS, Cotecna, or Bureau Veritas supervision on every load
    • Document pack prepared in parallel with vessel nomination
    • EUDR geolocation files for EU-bound volumes
  4. 04

    Protect the margin

    We run the trade from forward cover through discharge — price fixation, document release, destination compliance, and post-shipment reconciliation all live in one file.

    • Price fixation against ICE / futures differentials
    • Document release sequenced to payment trigger
    • Post-shipment reconciliation and quality adjustment handling

Every quote begins with the buyer’s reality, not ours.

How we contract

Three families of
evidence on every trade.

Product conformity, documentation, and supplier governance. The rigour banks and compliance teams ask for before the first vessel is nominated.

Desk handbook · v2026

Product & grade

Grade conformity, not aspiration

Every commodity moves against a documented grade standard — ICCO for cocoa, SCA cupping for coffee, purity bands for sesame, KOR for cashew, ASTA or curcumin for spices.

  • Independent pre-shipment inspection on every lot
  • Sample retention for buyer verification
  • Grade adjustment mechanics agreed up front

Documentation

Paperwork ready at load, not at discharge

Phytosanitary, origin, fumigation, quality, and commercial documentation are prepared together as one package. Missing paperwork is what delays cargo — not shipping.

  • Phytosanitary Certificate (origin regulator)
  • Certificate of Origin (chamber of commerce)
  • Fumigation & Quality Certificates (independent surveyor)
  • Bill of Lading and full commercial pack
  • EUDR due-diligence statement for EU-bound cargo

Supplier governance

Named suppliers, tracked lots

We only work with named licensed exporters, cooperatives, and qualified processors. Every lot can be traced to an origin cooperative or warehouse — no faceless spot tonnage.

  • Licensed exporter verification
  • Farm-gate or cooperative-level traceability
  • Export history and warehouse discipline review
  • Ongoing supplier scorecard

Certifications supported at origin

  • EUDR-aligned traceability
  • Organic (EU / NOP)
  • Fairtrade
  • Rainforest Alliance
  • Cafe Practices / 4C
  • BRC / FSSC 22000
  • ISO 22000
  • Kosher / Halal (selective)

A shipment is the sum of its documents.

Start

Work with the desk.
Test us with a real spec.

Send grade, tonnage, destination, and calendar. We come back with origin, price, and a documentation plan.

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